What happens when you join the 10k+ happy Huckleberry Customers
序言旨在向不熟悉的騎手介紹 Surly 的人行道和碎石路，強調了 Surly 最基本的功能：耐用的定制鋼管、著名的騎行感覺以及適合跑步架、擋泥板和水壺架的安裝座。它有平把和彎把配置，是碟式煞車專用的，並與 Surly Bridge Club 共享單位置垂直勾爪。對於新的週末騎士和經驗豐富的通勤者來說，Preamble 比以往任何時候都更容易下車，並使用堅韌舒適的鉻鉬鋼。
I ordered the Preamble online, after test riding it in the store. When I arrived to pick up the bike, I was very surprised that it did not come with pedals! I have purchased numerous off the rack bikes in the past and they all came with pedals. The shop did not have any pedals I liked so some were ordered. I had intended to ride the bike home and was offered some loaner pedals to do that. It was never communicated to me at the test rides, through email, nor the website that this bike doesn't come with pedals. This is a major oversight. Customers should never arrive at the store and be surprised with a new bike with no pedals. Why you don't communicate this obvious important detail, is beyond me. I hope, in the future, that you communicate clearly with your customers so they don't face a similar situation.