What happens when you join the 10k+ happy Huckleberry Customers
Bike was packaged well and you handled my upgrade requests smoothly. Deraiiller is out of adjustment and won’t shift into the easiest gear. That is frustrating as it may require $ to be spent at local bike shop.
The bike came perfectly tuned. It was packaged very well and arrived perfectly unscathed. Huckleberry rocks. Thanks y’all. I’ll be back the next time I’m buying a bike.
I’m so glad I ordered my new Kona Libre EL from huckleberry’s web site. Jonas the owner was very helpful and answered all my questions via email. The bike was packed very well in the box and was relatively easy to assemble except the dropper post that Jeff did a great job explaining me what to do over the phone. The next day after assembling the bike rode it for 35 miles at our annual local bike ride event. It was so much fun and the bike performed very well. I love my new bike and wanted to thank you again guys for all your help.
J
Honzo 20 The folks at Huckleberry were extremely helpful and communicative during the purchase process. They let us know that they would be getting the bike in stock and reached out again when it arrived. Great step up bike for my kid. It's doing great on trails and in the hood
Really nice old school touring bike. Pics on website do not show how beautiful the paint job is. Even has a pump peg.
Huckleberry did a great job on packing and sending out quickly.
My only complaint is to Masi for putting out a touring bike with 32 spoke wheels. But I'm getting a 36 spoke wheelset made so the cost of bike + a wheelset with 18 gear inches still a steal.
I have several Kona bike and i love them! Unfortunately, my area is dominated by the larger bike companies and finding a Kona has become difficult. Huckleberry in SF is a real shop with a store front and knowledgeable folks on who spent time with me on the phone and helping me with several questions. I bought the bike on their web site. the Bike is smooth, graceful and tough all at the same time. Great on gravel or the road! components and exactly what I wanted and Huckleberry delivered at a great price!
Bike arrived well packed and in perfect condition. Assembly was quick and simple. Maybe 45 minutes total going slow, including unpacking, removing fender, flipping stem, installing pedals, and installing rack. Bike rides great, very smooth. Huckleberry was very responsive to my questions before ordering.
B
Beyond+ ADV Bike was delivered on time. And packaged well. I was riding it 10 minutes after opening the box.
Nice machine, came in on time, i put it together wo any complications, thank you, appreciate your byz.
Drahos
Finally got it dialed. Your TRP Hylex suggestion was superb. I did have some steer tube issues that turned into be a missing crown race. It totally could have been my fault because the day I pulled that bike out of the box I was like the Borg borg borg chef on the Muppets. Thanks for making the ordering and shipping process seamless. Me and this dog are happy.
Great company to work with. I ordered a bike online and had it shipped from California to Ohio. I got a very fair deal on the bike, it was shipped quickly, and packed well. The box was pretty beat up when it arrived, but the bike didn't have a scratch on it and operated perfectly. I would definitely shop from this company again and hopefully I can make it there in person sometime.
I received the P line rack, which is the best out there.
The rack itself is wider at the rear, accommodates a light, and is fully compatible with the stock mudguards and the advanced wheels. I was able to install it within 20 minutes and it's been fantastic. You guys are the most exceptional
Thank you
Mi è arrivata la bici nuova dalla Huckeberry Bikes che è una ditta fidabile!
Solid and high quality. A smooth and stable, comfortable ride. Huckleberry was quick to deliver and communicate. Would buy from them again!
Awesome Bike! Really enjoying the ride and very happy for the decision!
I ordered the Preamble online, after test riding it in the store. When I arrived to pick up the bike, I was very surprised that it did not come with pedals! I have purchased numerous off the rack bikes in the past and they all came with pedals. The shop did not have any pedals I liked so some were ordered. I had intended to ride the bike home and was offered some loaner pedals to do that. It was never communicated to me at the test rides, through email, nor the website that this bike doesn't come with pedals. This is a major oversight. Customers should never arrive at the store and be surprised with a new bike with no pedals. Why you don't communicate this obvious important detail, is beyond me. I hope, in the future, that you communicate clearly with your customers so they don't face a similar situation.
Love our Brompton bikes and accessories. Grateful for the excellent customer service from Huckleberry Bikes! Thank you!!
Excellent bike for a great deal. The group at Huckleberry were friendly, knowledgeable, and fast. The online transaction was simple and efficient; all my questions were answered very quickly on the chat. I chose the bike online, and pick-up was super fast. Thanks again.
I received the bike packed and it had its front light intact, thank you!
I want to thank you for making this transition so wonderful.
My P lines have brought me great joy.
Brompton P-Line's emerald lacquer is a stunning color, and Superlights?
This will have a major impact on the traffic in Manhattan for me.
I am optimistic that I will receive more from you guys in the future.
thank you
Perfect interface with Brompton handlebar and saddle. Easy to operate; easy to remove and attach.
Great value, weight is as advertised (about 9g heavier when factoring in the end plug, so that's why I estimate the advertised weight as accurate). In the initial use of a couple of weeks, it's resisted scratches, and looks like it should hold up well.
