Jonas really came through in helping my dream build happen and I couldn’t be more thankful
Purchasing my bike from Huckleberry Bikes was the easiest, most pleasant experience for me. Literally, I purchased my bike on Christmas Day. Unlike other places online, they actually had it in stock, as indicated on the website. The bike came promptly, arriving on the exact day they indicated, even though I live nearly 3000 miles away from the shop. When I received the bike, they spent time on the phone with me to help me get it ready to ride. I will be buying my next bike from here, for sure!
I don’t usually right review but exceptional service deserve it. Love the bike, love the company. They were quick and the customer service was phenomenal
I ordered accessories for my daughter and her husband, who had ordered gravel bikes from Huckleberry. Jonas helped me with my purchase and made sure the items arrived before Christmas.
Bike was packaged well and you handled my upgrade requests smoothly. Deraiiller is out of adjustment and won’t shift into the easiest gear. That is frustrating as it may require $ to be spent at local bike shop.
The bike came perfectly tuned. It was packaged very well and arrived perfectly unscathed. Huckleberry rocks. Thanks y’all. I’ll be back the next time I’m buying a bike.
I’m so glad I ordered my new Kona Libre EL from huckleberry’s web site. Jonas the owner was very helpful and answered all my questions via email. The bike was packed very well in the box and was relatively easy to assemble except the dropper post that Jeff did a great job explaining me what to do over the phone. The next day after assembling the bike rode it for 35 miles at our annual local bike ride event. It was so much fun and the bike performed very well. I love my new bike and wanted to thank you again guys for all your help.
The folks at Huckleberry were extremely helpful and communicative during the purchase process. They let us know that they would be getting the bike in stock and reached out again when it arrived. Great step up bike for my kid. It's doing great on trails and in the hood
Really nice old school touring bike. Pics on website do not show how beautiful the paint job is. Even has a pump peg.
Huckleberry did a great job on packing and sending out quickly.
My only complaint is to Masi for putting out a touring bike with 32 spoke wheels. But I'm getting a 36 spoke wheelset made so the cost of bike + a wheelset with 18 gear inches still a steal.
I have several Kona bike and i love them! Unfortunately, my area is dominated by the larger bike companies and finding a Kona has become difficult. Huckleberry in SF is a real shop with a store front and knowledgeable folks on who spent time with me on the phone and helping me with several questions. I bought the bike on their web site. the Bike is smooth, graceful and tough all at the same time. Great on gravel or the road! components and exactly what I wanted and Huckleberry delivered at a great price!
Bike arrived well packed and in perfect condition. Assembly was quick and simple. Maybe 45 minutes total going slow, including unpacking, removing fender, flipping stem, installing pedals, and installing rack. Bike rides great, very smooth. Huckleberry was very responsive to my questions before ordering.
Bike was delivered on time. And packaged well. I was riding it 10 minutes after opening the box.
Nice machine, came in on time, i put it together wo any complications, thank you, appreciate your byz.
Drahos
Finally got it dialed. Your TRP Hylex suggestion was superb. I did have some steer tube issues that turned into be a missing crown race. It totally could have been my fault because the day I pulled that bike out of the box I was like the Borg borg borg chef on the Muppets. Thanks for making the ordering and shipping process seamless. Me and this dog are happy.
Great company to work with. I ordered a bike online and had it shipped from California to Ohio. I got a very fair deal on the bike, it was shipped quickly, and packed well. The box was pretty beat up when it arrived, but the bike didn't have a scratch on it and operated perfectly. I would definitely shop from this company again and hopefully I can make it there in person sometime.
I received the P line rack, which is the best out there.
The rack itself is wider at the rear, accommodates a light, and is fully compatible with the stock mudguards and the advanced wheels. I was able to install it within 20 minutes and it's been fantastic. You guys are the most exceptional
Thank you
Solid and high quality. A smooth and stable, comfortable ride. Huckleberry was quick to deliver and communicate. Would buy from them again!
Awesome Bike! Really enjoying the ride and very happy for the decision!